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Knowledge Resources

For practical information and cutting-edge research on today's most pressing leadership issues, explore an array of resources assembled by CCL's faculty experts.

  • Articles — CCL's Leading Effectively e-newsletter brings you relevant tips and tools in articles that will make you a better leader today.
  • Podcasts — learn new and actionable tips for strengthening your leadership skills today with selections from CCL's Leading Effectively podcast series.
  • White papers — learn from publications representing some of CCL's work in progress, including research projects, conferences, and innovative thinking.
  • Research reports — explore peer-reviewed publications documenting completed research projects.
  • Annotated bibliographies — review introductions to published material, in both the business and academic press, about key areas of organizational development.

Articles

Full archive for myCCL members.


Leading Effectively Podcast Series

Full archive


Whitepapers, Reports & Research

  • Empathy in the Workplace: A Tool for Effective Leadership
    To determine if empathy influences a manager's job performance, CCL analyzed data from 6,731 managers in 38 countries. Key findings were that empathy is positively related to job performance, and it's more important to performance in some cultures than in others. This white paper unveils the details of that research. (more...) (PDF, 2.2 MB)
  • High-Potential Talent: A View from Inside the Leadership Pipeline
    The leadership pipeline bends, turns, and sometimes breaks as organizations identify who is "ready now" and who is "on track" for larger leadership roles. From this perspective, talent management is something done to and for an organization's high-potential employees, in service of the organization's needs. But talent management has another, overlooked perspective: The view from the pipe. (more...) (PDF, 2 MB)
  • Leadership Development in Africa: A Focus on Strengths
    There is no doubt that the need for effective leadership in Africa is high. But traditionally, talented leaders have not received much structured support for developing their full leadership potential. For this reason, many organizations in Africa are underperforming. By strengthening leadership skills, they could improve their business results and strengthen their prospects for sustainable growth and prosperity. (more...) (PDF, 1.4 MB)
  • Innovation Leadership
    In today's volatile economy, innovation leadership matters more than ever. Leaders need these skills themselves, as they operate in challenging times. They also need to create a climate in their companies that nurtures the innovative systems, thinking and tools that are crucial for growth. CCL and renowned design firm Continuum have partnered to show you the impact of innovation leadership -- and to help you cultivate it now. (more...) (PDF, 1.3 MB)
  • The Leadership Challenge in the Energy Sector
    In challenging times, energy companies cannot afford to pour resources into generalized development, expecting that they will end up with employees who are well-equipped to lead the business. Well-targeted leadership development initiatives are essential for success. To help our energy clients better understand and focus their leadership development efforts, CCL analyzed leadership effectiveness data from more than 11,000 people working in the energy sector. This paper outlines the results. (more...) (PDF, 1.3 MB)
  • Transforming Your Organization
    In turbulent times, it's not enough for organizations to focus merely on strategy and operations. In the face of change, it's equally crucial to invest in building a leadership culture that can rise to the challenge. When organizations align their leadership behaviors with their business strategy, performance accelerates. Read this white paper to learn how two global companies -- Abrasive Technology and KONE -- changed their fortunes by transforming the leadership culture. (more...) (PDF, 287 KB)
  • Boundary Spanning Leadership
    In a recent study by CCL, 86 percent of senior executives said it is "extremely important" to work across boundaries in their current leadership roles. Yet, only 7 percent of these executives believe they are currently "very effective" at doing so. Closing this gap is both a critical challenge and a transformative opportunity for leaders and organizations in today's business environment. This white paper explores why boundary spanning leadership matters and how to make it happen. (more...) (PDF, 1.2 MB)

Full archive for myCCL members.


Whitepapers, Reports & Research

  • Employment Engagement: Has It Been a Bull Market?
    Research by the Center for Creative Leadership (CCL®) shows that the upside to the greatest economic downturn since the Great Depression may be that employees today are more satisfied and committed to the job than they were during the boom years. (more...) (PDF, 1.4 MB)
  • Employee Perceptions of Corporate Social Responsibility
    Employees' perception of their organization's concern for community and environment is linked to the level of commitment they have for the organization, data from CCL's World Leadership Study shows. (more...) (PDF, 3.3 MB)
  • Building Trust in the Workplace: A Key to Retaining Women
    Women are overall less trusting of their bosses than men, and the recession's effect on trust appears to have been more profound for women than for men, according to data from CCL's World Leadership Study. (more...) (PDF, 1.2 MB)
  • Corporate Social Responsibility and Sustainable Business: A Guide to Leadership Tasks and Functionsa
    Organizations have developed a variety of strategies for dealing with the intersection of societal needs, the natural environment, and corresponding business imperatives. At one end of the continuum are organizations that do not acknowledge any responsibility to society and the environment. And on the other end of the continuum are those organizations that view their operations as having a significant impact as well as reliance on society at the economic, social, and ecological levels. This sourcebook presents current knowledge related to what has become known as "corporate social responsibility" (CSR). Ongoing research reveals that a variety of strategies, alliances and partnerships, and approaches are being used around the globe to respond to issues of CSR. The aspiration of many corporations to contribute to a better world is great, but translating that aspiration into reality remains a challenge for organizations the world over. (more...) (PDF, 1.9 MB)
    Printed Copy Available for Purchase.

Full archive for myCCL members.


Whitepapers, Reports & Research

  • Executive Coaching: An Annotated Bibliographya
    What does a typical coaching process look like? What are the steps that lead through that process? This book examines these questions and others in a review of the current literature about executive coaching. (more...) (PDF, 1.1 MB)
    Printed Copy Available for Purchase
  • Emerging Leaders: An Annotated Bibliographya
    In an increasingly global, technology-driven marketplace, a key organizational challenge is the development of leaders from the newest generation of managers. This publication provides an introduction to the current thinking about and the relevant research into developing, working with, and retaining emerging leaders. (more...) (PDF, 1.2 MB)
    Printed Copy Available for Purchase

Full archive for myCCL members.


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